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Nexa Tech

End-user computing

Devices that arrive configured and stay managed.

We standardise how workplace devices are specified, built, enrolled, secured and replaced, so a machine is ready to work on the day it is handed over.

Delivery sequence5 stages
  1. Audit the estate
  2. Standardise builds
  3. Enrol and deploy
  4. Manage and patch
  5. Refresh and retire

17 capabilities in scope · outcomes below

The problem we remove

Device estates drift. Builds differ between sites, enrolment happens by hand at the desk, patching falls behind, and nobody can say which machines are still in service or who holds them.

What you get

  1. 01A standard, repeatable build for each device role
  2. 02New starters equipped without manual setup at the desk
  3. 03Patch, configuration and compliance state visible across the estate
  4. 04Mobile, rugged and shared devices managed alongside laptops
  5. 05A refresh programme planned against age, warranty and support status
  6. 06A clear record of what is deployed, spare and retired
Five identical laptops on a staging bench, patched to a switch, with asset labels and a scanner
Built the same way every time

Capabilities

What this service covers.

Scope register · 17 entries

Device specification
  • Specification of laptops, desktops and workstations by user role
  • Tablets, handsets and shared devices for mobile and front-line work
  • Handheld terminals and rugged devices for field and warehouse use
  • Barcode, label and ID card printers, scanners and workplace peripherals
Build and deployment
  • Standard device images and role-based build definitions
  • Multi-site device standards and build consistency
  • Device enrolment and provisioning ahead of handover
  • Endpoint deployment and configuration
Endpoint management and security
  • Endpoint management platform configuration, including Microsoft Intune
  • Mobile device management for corporate and shared handsets
  • Endpoint security baselines and device hardening
  • Patch and update management across the device estate
Handover and lifecycle
  • User productivity and collaboration tools delivered to the device
  • User onboarding and device handover
  • Device asset records and assignment tracking
  • Technology refresh programmes and phased replacement
  • Workplace hardware lifecycle support from issue to retirement

What to know

What governs a device from enrolment to disposal

Zero-touch enrolment means a device configures itself from a management service on first power-on rather than being built by hand. The routes are platform-specific. Windows Autopilot registers a device by hardware identifier; Apple Automated Device Enrolment binds devices bought through approved channels to an organisation's account; Android Enterprise separates a work profile on a personal handset from a fully managed corporate device, with a dedicated mode for single-purpose use. None of this saves effort unless a build standard already defines what each device role receives: applications, security baseline, network access and peripherals.

Retirement carries its own duties. Deleting files or reformatting does not reliably remove recoverable data; NIST SP 800-88 defines clear, purge and destroy as three levels of media sanitisation, and a disposal record should name the serial number and the method used. UK WEEE regulations govern the collection and treatment of the hardware itself. Refresh timing is knowable in advance: warranty expiry and published operating-system support dates set the outer limit, and requirements such as TPM 2.0 can make a working device ineligible for the next version.

Common questions about end-user computing

Can you manage devices we already own?

Yes, where the hardware still meets the standard required and can be enrolled into a management platform. The starting point is an audit of models, age, operating-system version, warranty status and current configuration, which shows what can be brought into management and what should be scheduled for replacement.

Do phones and tablets need a separate system from laptops?

Often not. Mobile device management and endpoint management commonly sit on the same platform, so handsets, tablets, rugged terminals and laptops can share one enrolment route, one policy set and one compliance view. Where a device type is not supported, it is managed separately and recorded as an exception.

Next step

Bring the complete environment into one conversation.

Tell us what you are planning, replacing, integrating or trying to stabilise. We will help define the right next step.